Returns & Exchanges

At HAYA, we are dedicated to ensuring your athletic performance is never compromised; if your gear isn't the perfect fit, you can return it within 30 days of purchase. All items must be in their original, unworn condition with tags attached to qualify for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Gear

  Securely place the items in their original packaging, ensuring all original labels and tags are intact to maintain eligibility.

• 3.
  Ship It Back

  Print the prepaid shipping label provided via the portal, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, we will process your refund or ship your exchange within 5-7 business days.